The Office Administration curriculum prepares individuals for employment as administrative office personnel who use skills in the areas of office management, office finance, legal office, virtual office, customer service, and office software.
Course work includes computer applications, oral and written communication, analysis and coordination of office tasks and procedures, records management, and other topics depending on the subject area selected within this curriculum.
Graduates should qualify for employment opportunities in a variety of office positions in business, government, and industry. Upon graduation, students may be eligible to sit for industry recognized certification exams.
Program Learning Outcomes
Upon completion of the Office Administration Program, the graduate should be able to:
- Demonstrate speed and accuracy to respond to the demands in a computerized office setting.
- Utilize processes in Microsoft Word to create and accurately format business documents attractively.
- Utilize appropriate office technologies to prepare simple financial and informational documents.
The Office Administration program offers two (2) tracks. Students may choose a track of:
- Customer Service (A25370CS) and/or
- Office Software (A25370OS)
Office Administration - AAS Degree
Fall Semester I
Select One Course from the Humanities/Fine Arts Courses for 3 credit hours: ART-111, ART-114, ART-115, DRA-111, DRA-115, ENG-231, ENG-232, ENG-241, ENG-242, HUM-115, MUS-110, MUS-112, PHI-240, REL-110, REL-211, REL-212, REL-221
Select One Communications Course: COM-110, COM-120, COM-231, ENG-111, ENG-112, ENG-114
Spring Semester I
Program Electives: Take three credits from prefixes: ACC, BUS, CIS, CSV, CTS, DBA, OST, SPA-111, WBL
Select One Communications Course: COM-110, COM-120, COM-231, ENG-112, ENG-114
| OST-181 | Office Procedures | 2 | | 0 | 3 |
| OST-132 | Keyboard Skill Building | 1 | | 0 | 2 |
| OST-134 | Text Entry & Formatting | 2 | | 0 | 3 |
| Total Credit Hours: | 14 |
Summer Semester I
| OST-171 | Introduction to Virtual Office | 2 | | 0 | 3 |
| OST-137 | Office Applications I | 2 | | 0 | 3 |
| Total Credit Hours: | 6 |
Fall Semester II
Program Electives: Take three credits from prefixes: ACC, BUS, CIS, CSV, CTS, DBA, OST, SPA-111, WBL
Select One Science/Math Course: BIO-111, BIO-140, BIO-168, CHM-151, MAT-110, MAT-143, MAT-152, MAT-171
| BUS-121 | Business Math | 2 | | 0 | 3 |
| OST-136 | Word Processing | 2 | | 0 | 3 |
| OST-236 | Advanced Word Processing | 2 | | 0 | 3 |
| WBL-111 | Work-Based Learning I | 0 | | 10 | 1 |
| Total Credit Hours: | 16-17 |
Spring Semester II
Program Electives: Take three credits from prefixes: ACC, BUS, CIS, CSV, CTS, DBA, OST, SPA-111, WBL
Select One Course from the Social/Behavioral Sciences Courses: ECO-251, ECO-252, HIS-111, HIS-112, HIS-121, HIS-131, HIS-132, POL-120, PSY-150, SOC-210, SOC-220, SOC-225
| OST-289 | Office Administration Capstone | 2 | | 0 | 3 |
| BUS-137 | Principles of Management | 3 | | 0 | 3 |
| Total Credit Hours: | 12 |
Office Administration - Diploma
Select Two Communications Course: COM-110, COM-120, COM-231, ENG-112, ENG-114
Program Electives: Take six credits from prefixes: ACC, BUS, CIS, CSV, CTS, DBA, OST, SPA-111, WBL
| ACA-122 | College Transfer Success | 0 | | 0 | 1 |
| CSV-110 | Introduction to Customer Service | 3 | | 0 | 3 |
| OST-164 | Office Editing | 3 | | 0 | 3 |
| OST-181 | Office Procedures | 2 | | 0 | 3 |
| OST-132 | Keyboard Skill Building | 1 | | 0 | 2 |
| OST-134 | Text Entry & Formatting | 2 | | 0 | 3 |
| OST-171 | Introduction to Virtual Office | 2 | | 0 | 3 |
| OST-137 | Office Applications I | 2 | | 0 | 3 |
| OST-136 | Word Processing | 2 | | 0 | 3 |
| Total Credit Hours: | 36 |
Office Administration - Certificate
Office Administration - Certificate CCP
| OST-164 | Office Editing | 3 | | 0 | 3 |
| OST-181 | Office Procedures | 2 | | 0 | 3 |
| OST-137 | Office Applications I | 2 | | 0 | 3 |
| OST-171 | Introduction to Virtual Office | 2 | | 0 | 3 |
| Total Credit Hours: | 12 |